DATAMARK, Inc.
Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
Mandarin Language Interpreter
2 days ago
DATAMARK, Inc.
Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
Description
• Minimum Requirements: • High School diploma or equivalent. • Fluency in English and Mandarin (HSK4 and/or above/Graduation/Post Graduation). • In-depth knowledge of cultural nuances and idiomatic expressions in both languages. • Strong listening, retention, and note-taking skills for accuracy in interpretation. • Ability to maintain neutrality and objectivity during conversations. • Capacity to clarify cultural concepts to prevent miscommunication when needed.
Requirements
• Provide accurate interpretations between Mandarin and English, ensuring the essence, context, tone, and style are preserved across languages, adhering to proper grammar and syntax. • Maintain fidelity to the original message by conveying all details during conversations and handling challenging calls with professionalism. • Exhibit strong customer service skills and effective communication abilities, including clear pronunciation, pleasant tone, and professional demeanor. • Follow client guidelines meticulously, manage call flow effectively, and refrain from direct interaction with limited English speakers without consent. • Stay composed and professional during calls, particularly in high-pressure or emergency scenarios. • Be punctual and available according to the established work schedule. • Ensure reliable internet access for all work-related communications. • Perform other duties as assigned at management's request. • Applicants should be open to Rotational Shifts (including nights).
Benefits
• Working days: 5 days (2 rotational week off) • Job Type: Full-time (Work From Home) • Salary up to: 7.87 LPA • Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.
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