Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
December 14
Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
• Minimum Requirements: • High School diploma or equivalent. • Fluency in English and Turkish (C2, C1, B2 levels). • Understanding of cultural nuances and idiomatic expressions in both languages. • Excellent listening, retention, and note-taking skills for maintaining high accuracy. • Ability to remain neutral and objective during conversations. • Capability to clarify cultural meanings when necessary to avoid miscommunication.
• Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules. • Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally. • Utilize strong customer service and communication skills with clear enunciation and a professional voice. • Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission. • Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent. • Be punctual and available for scheduled shifts. • Ensure reliable internet access for effective communication related to work. • Perform additional duties as assigned. • Applicants should be willing to work Rotational Shifts (including nights).
• Working days: 5 days (2 rotational week off) • Job Type: Full-time (Work From Home) • Salary up to: 7.87 LPA • Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance. • For Foreign Nationals - Only apply to this job if you hold OCI card.
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