Regional Director, Customer Success & Growth - APAC

4 days ago

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Logo of DataRobot

DataRobot

DataRobot is an industry-leading provider of AI applications and platforms designed to integrate into core business processes. Their solutions enable teams to develop, deliver, and govern generative and predictive AI at scale. DataRobot’s AI applications are tailored to drive innovation and impact across various sectors, including energy, financial services, healthcare, manufacturing, and the public sector. The company focuses on maximizing business impact while minimizing risks with built-in governance features and collaborative tools for AI teams.

Data Science • Machine Learning • Artificial Intelligence • Automated Machine Learning • Augmented Analytics

501 - 1000 employees

Founded 2012

🤖 Artificial Intelligence

💳 Fintech

📋 Description

• DataRobot delivers AI that maximizes impact and minimizes business risk. • Collaborate across the business, ensuring our customers achieve success with our solutions. • Drive customer success and growth through upsells and cross-sells. • Lead, mentor, and collaborate with the team to develop and execute high-quality account plans. • Foster a high-performance culture by ensuring the team meets or exceeds defined retention targets.

🎯 Requirements

• BA/BS degree or equivalent business experience with 6+ years in sales, account management, or customer success roles, including 2+ years in leadership, ideally within Financial Services and/or Banking verticals. • 5+ years of enterprise software and/or solution sales experience, with a proven track record in selling analytics, AI, or data science solutions, particularly to Financial Services clients. • Strong knowledge and experience in data science, analytics, and big data markets, preferably within a SaaS or technology environment. • Demonstrated success in managing and growing high-value accounts with a strategic and tactical approach to solution selling. • Strong foundation in customer success, with a passion for driving customer value, retention, and satisfaction through cross-functional collaboration. • Exceptional skills in presenting to both technical and executive audiences, translating complex information effectively, and leading conversations at all levels from individual contributors to C-suite executives. • Proven ability to lead, build, and motivate high-performing teams, fostering accountability and collaboration across departments. • Ability to develop long-term strategies while being detail-oriented in execution, with a strong focus on continuous improvement and decision-making. • Motivated to drive growth in a rapidly evolving and entrepreneurial environment. • Strong analytical skills, using data to inform decisions, measure performance, and optimize strategies.

🏖️ Benefits

• Medical, Dental & Vision Insurance • Flexible Time Off Program • Paid Holidays • Paid Parental Leave • Global Employee Assistance Program (EAP) and more!

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