Salesforce CPQ System Administrator

March 17

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Logo of DataRobot

DataRobot

DataRobot is an industry-leading provider of AI applications and platforms designed to integrate into core business processes. Their solutions enable teams to develop, deliver, and govern generative and predictive AI at scale. DataRobot’s AI applications are tailored to drive innovation and impact across various sectors, including energy, financial services, healthcare, manufacturing, and the public sector. The company focuses on maximizing business impact while minimizing risks with built-in governance features and collaborative tools for AI teams.

Data Science • Machine Learning • Artificial Intelligence • Automated Machine Learning • Augmented Analytics

501 - 1000 employees

Founded 2012

🤖 Artificial Intelligence

💳 Fintech

📋 Description

• Allocate approximately 60% of time to CPG Administration and 40% of time to general Sales and Service Cloud Administration. • Manage and configure Salesforce CPQ to support the sales team’s needs, including product bundling, pricing, discounting, and approval workflows. • Create and maintain DocuSign quote document templates. • Ensure accurate and effective setup of price books, product catalogs, pricing rules, and discount schedules. • Configure and maintain CPQ customizations, including custom fields, page layouts, and user permissions. • Continuously optimize CPQ processes to streamline quote generation, reduce errors, and improve the overall sales process. • Design and implement enhancements to the CPQ system, ensuring that customizations align with business processes and objectives. • Use Salesforce Flows to automate repetitive tasks, reducing manual intervention and improving data accuracy. • Work closely with developers to support custom Apex, Lightning Component, and other custom implementations for advanced CPQ functionalities. • Provide day-to-day support for Salesforce CPQ users, troubleshoot issues, and ensure the system is functioning properly. • Train sales team members and other stakeholders on CPQ features and best practices. • Ensure data accuracy within CPQ, including regular audits of products, pricing, and quote data. • Create and maintain reports and dashboards related to CPQ, including sales performance, quote activity, and product sales trends. • Stay current with Salesforce CPQ updates and new features, applying relevant improvements to the system as needed.

🎯 Requirements

• Bachelor’s degree (or equivalent) in Information Systems, Business Administration, or a related field (or equivalent work experience). • 3+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization. • Experience with Salesforce platform administration, including creating custom fields, validation rules, and managing user permissions. • Experience with Apex and Lightning Components (preferred but not required). • Strong understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation. • Salesforce CPQ Specialist certification preferred. • DocuSign template experience preferred. • Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues. • Excellent communication skills and the ability to work with both technical and non-technical stakeholders. • Proven ability to manage multiple projects and priorities in a fast-paced environment. • Customer-focused approach

🏖️ Benefits

• Medical, Dental & Vision Insurance • Flexible Time Off Program • Paid Holidays • Paid Parental Leave • Global Employee Assistance Program (EAP) and more!

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