Customer Support Representative, Norwegian

September 25

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David Kennedy Recruitment Ltd.

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Description

• Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers • Follow communication procedures and policies • Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements

• Native / fluent in Norwegian both verbal and written. • Good command in English • Flexible and able to make quick decisions in a dynamic environment • Conscientious and reliable – commitment is one of our core values • Eagle eyed with great attention to detail • Empathy about people – you will be working with securing the online safety our customers and their users • Ideally interested in marketplaces, shared economy and new technology • Previous experience in content moderation, customer care and/or online business is a plus.

Benefits

• An opportunity to make a positive impact on the digital world, by making the internet a safer place • A stimulating and rewarding job in a fast-moving, innovative, and international tech company. • Career opportunities within a management or expert field • Additional vacation days • Free fruit, tea and coffee if you prefer working in the office • Ability to work from home when working late shifts and weekends. • Night Shifts are until Midnight • Free day transport to the office from certain areas within Malta • Team performance bonus and working from home allowance • Corporate discounts for gym memberships, shops and taxis • Private Health Insurance, eye care tests, health and well-being professional support • Refer a friend bonus scheme. • Comprehensive training and constant feedback • Fun events, great colleagues and a fresh, playful workplace with a variety of cultures • Relocation packages for international applicants.