Salesforce Administrator

September 27

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Description

• Oversee Salesforce-related initiatives by facilitating, monitoring, coordinating, and communicating the expectations for successful development of the department’s services • Lead and conduct ad hoc organizational capability assessments to improve effectiveness as required or requested • Create and maintain list views, reports, and dashboards • Customization of Salesforce apps, objects, fields, record types, and page layouts • Build and maintain workflow rules • Manage organization wide defaults • Ensure proper user maintenance to include permissions and role hierarchy • Security and data management • Gather requirements for new processes with stakeholders • Train new users on using Salesforce • Monitoring of support intake channels • Communicate effectively with stakeholders and leadership

Requirements

• Salesforce Administrator certification required • 3+ years of SFDC admin experience • Ability to effectively utilize workflows, process builder, and data integration tools • In-depth understanding of customization options within Salesforce • Comprehensive knowledge of Salesforce platforms, Service Cloud, Sales Cloud, CPQ, and Pardot to develop Salesforce solutions • Customer service mindset • Ability to prioritize business needs based on importance, urgency, or impact • Excellent time management skills

Benefits

• Medical, dental and vision insurance • Company matched 401K plan • Flexible PTO + Sick Leave • 6 weeks paid Parental Leave • 8 Paid National Holidays • Company-paid basic Life Insurance • Voluntary supplemental Life Insurance • Voluntary long-term/short-term disability insurance • Voluntary Pet Insurance • Optional Healthcare/Dependent Care FSA Account