Customer Success Manager - Arabic Speaking
17 hours ago
🇪🇺 Anywhere in Europe – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
Description
• You’ll be the face and voice of Deel for our clients, both internally and externally. • You’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. • You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. • You are a passionate business builder at heart. • You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. • You are not afraid to get your hands dirty to deliver projects. • You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. • Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team.
Requirements
• You have a minimum of 2+ years of relevant work experience, including client-facing experience as a CSM or as an Account Manager. • You will speak English & Arabic Fluently. • Have previous experience in at least one of the following: fast-growth startup, scale-up, in HR-Tech or SaaS. • A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them. • Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations.
Benefits
• Provided computer equipment tailored to your role • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including WeWork access where available
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