Social Media Content Specialist - Native English, Finnish, Norwegian, Swedish

March 8

❄️ Minnesota – Remote

Although this job is listed in Minnesota, this company may be open to hiring remote in other states.

💵 $14 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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dentsu Austria

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dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

51 - 200 employees

Founded 1900

🤝 B2B

📱 Media

🏢 Enterprise

📋 Description

• Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice. • Craft creative written content to encourage participation and increase engagement across our clients’ social channels. • Provide our clients’ audience with an excellent experience through the clients’ social channels. • Escalate issues, observations, opportunities, and insights through the relevant channels. • Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently. • Ensure the online community's safety policies and brand guidelines are being followed by all members.

🎯 Requirements

• Exceptional written communication (spelling, grammar, syntax, etc.) in English AND Finnish OR Norwegian OR Swedish. • Native fluency in English AND one of the noted languages is required. • Residency in the USA. • Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week AND weekends. • Unfortunately, we are unable to accommodate any limitations in availability. • Professional experience moderating and engaging across all social media platforms. • Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines. • The ability to tailor your written tone and voice to match each customer. • Exceptional customer service skills. • Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries. • Reliable high-speed internet with no data restrictions. • An active Facebook account.