Senior Technical Account Manager

November 28

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Deputy

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Intelligent Scheduling • Accountability • Attendance • Integration with Payroll • Compliance

201 - 500 employees

Founded 2008

👥 HR Tech

☁️ SaaS

📋 Compliance

Description

• At Deputy, we empower businesses to build thriving workplaces that engage staff and serve customers well. • We are a global SaaS workforce management company serving over 330,000 workplaces in 100+ countries. • Join us to help shape the future of hourly employment as a Senior Technical Account Manager, ensuring customer success and retention.

Requirements

• 5+ years of experience in a TAM role or similar role responsibilities • Software development and architecture experience is desirable • Project management experience and skills is highly desirable • Ability to analyse & interpret business requirements and customer interactions to anticipate and guide client needs • Confident with technical workflows around APIs, SFTP files and endpoints, and sync solutions • Confident in designing visual solutions and project documentation and presenting to all stakeholders both technical and non technical • Comfortable working cross-functionally with implementation, support, and engineering teams

Benefits

• Highly collaborative working environment • Flexible co-working space in central London at Uncommon Liverpool St • Free happy hours, afternoon tea, networking, and professional events • Employee stock ownership from Day 1 • Employee pension matching programme • Private health and dental insurance • Paid parental leave to support you and your family • Flexible holiday time, including 2 celebration days per year for those special moments • Work from home stipend to help you get set up and succeed from home