Business Analyst

March 28

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

+1 more states

🌲 North Carolina – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🧐 Business Analyst

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DESBY Technologies

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DESBY Technologies is a management, technology, and strategy consulting firm focused on driving transformative business outcomes across enterprises using the ServiceNow platform. With a team of innovative problem solvers, DESBY delivers consulting and advisory services, ensuring successful implementations, integrations, and managed services that enhance digital transformation. Their approach is centered on automating processes, improving efficiency, and maximizing ROI for clients through tailored solutions and exceptional service delivery.

Implementations • Managed Services • ServiceNow • CSM • ITSM

11 - 50 employees

☁️ SaaS

🏢 Enterprise

📋 Description

• DESBY is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions to drive digital transformation and operational excellence for businesses across various industries. Our mission is to empower organizations with the tools and strategies they need to achieve operational excellence and digital transformation. • As we continue to grow, we're seeking a skilled ServiceNow Business Analyst to join our team. This individual will play a crucial role in bridging the gap between business needs and technical solutions, ensuring our ServiceNow implementations fully align with client objectives. • The ServiceNow Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and translating them into functional specifications for ServiceNow implementations. The ideal candidate will have a strong foundation in business process analysis and an in-depth understanding of the ServiceNow platform. This role requires excellent communication skills, the ability to work closely with both clients and technical teams, and a passion for leveraging technology to solve business challenges.

🎯 Requirements

• Bachelor’s degree in business administration, Information Technology, or related field. • 0 to 2 years’ experience as a Business Analyst, preferably with experience in ServiceNow projects.

🏖️ Benefits

• Growth Opportunity: At DESBY, you'll be part of a dynamic startup where your voice matters. Shape industry standards, influence processes, and drive innovation from day one. Our rapid growth means unprecedented opportunities for professional advancement and skill development. As we expand, you'll have the chance to wear multiple hats and make a lasting impact on our organization's future. • You're Not Just a Number: We believe in the power of individual contribution. Every team member brings unique perspectives and skills that help shape our success. Our flat organizational structure ensures your ideas are heard and valued, whether you're collaborating on client solutions or improving internal processes. Here, you'll be recognized for your contributions and treated as an integral part of our success story. • Shape Your Journey: Your career path at DESBY isn't confined to a predetermined track. We encourage you to explore different areas of expertise, take on challenging projects, and create your own professional development roadmap. Whether you're interested in deep technical specialization or expanding into leadership roles, we provide the flexibility and support to help you achieve your goals. • Mentorship: Our experienced team members are committed to your growth. Through our structured mentorship program, you'll gain insights from industry veterans, develop new skills, and accelerate your professional development. We believe in knowledge sharing and creating an environment where everyone teaches, and everyone learns. • Re-engineering ServiceNow: ServiceNow isn't just a platform we implement—it's the foundation of our company. From our internal operations to client solutions, we live and breathe ServiceNow every day. As part of our team, you'll have the unique opportunity to work on our own instance, where we continuously innovate and test new features before bringing them to our clients. This dual experience of using ServiceNow to run our business while helping clients transform their operations provides an unmatched perspective on the platform's capabilities. You'll contribute to both our internal digital transformation and help shape the success stories of our clients, creating a powerful feedback loop of practical knowledge and innovative solutions. Opportunity to develop and test cutting-edge solutions in a real-world environment.