Social Media Manager

August 19, 2023

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Designit

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Brand and Graphic design • Business Strategy and Venture design • Service and Customer Experience Design • Product and Industrial Design • Digital Design and Technology

501 - 1000 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

Description

• Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care! • We are looking for a Social Media Manager to join our enterprise tech client's team. This role is a blend of strategy and execution and focuses on engaging, building, and proactively managing a positive social media community across organic and paid experiences. You’re someone who understands the trends of the moment, and you have a strong point of view on how we should show up and build community • Create and drive campaign strategies to increase social engagement and sentiment with a global audience of business decision makers and creators. Demonstrate exceptional collaboration and communication skills as you partner with Product Marketing, Brand, Integrated Marketing and other functions • Manage the cadence of digital communications across multiple social media channels with a focused approach using data and insights to inform your efforts. Develop a social media calendar across social media and blog. Engage and respond on social media, partnering internally to develop content as needed with Customer Support and Product teams. Partner with the paid media team to execute campaigns as needed and in a timely fashion; working with the design team to develop creative, traffic assets, and measure results. Manage several agency partners to develop bespoke creative aligned to brands, draft briefs for paid media campaigns, and provide on-going feedback. Stay up to date on latest social trends and tools and implement them for social campaigns delivery. Analyze, track, and measure performance against KPI’s and report on monthly social campaigns

Requirements

• A minimum of 5-7+ years experience in an enterprise social media environment • A track record of successful social media campaigns • Excellence in producing engaging and creative social media content, planning, strategy and collaboration • Expert knowledge of best practices and cultural trends for Instagram, TikTok, YouTube, Facebook, X (Twitter), etc • Experience using Sprinklr • Strong knowledge of social media analytics and reporting to demonstrate results • The ability to bring together multiple groups of stakeholders and focus on shared outcomes using data and insights to help broker any challenges

Benefits

• Embraces work-life balance – our employees’ well-being remains a top priority for us • Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact • Offers a comprehensive benefits package effective Day 1. Options include health, vision, & dental insurance, FSAs, discounts on pet insurance, PTO, paid holidays, and more • Encourages innovation and experimentation • Emphasizes and rewards collaboration • Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice