DEUNA
DEUNA is a company that provides a unified payments platform designed to simplify global payments and boost next-generation commerce. It offers a single integration to manage hundreds of payment solutions, facilitating geographical expansion and enhancing transaction efficiency. DEUNA's platform provides features like no-code payment orchestration, centralized payment reconciliation, and advanced insights for strategic decision-making. The company focuses on delivering seamless checkout experiences, improving transaction approval rates, and increasing online sales for its clients.
ecommerce • latam • payments • checkout • pagamentos
Customer Success Manager
June 3, 2024
DEUNA
DEUNA is a company that provides a unified payments platform designed to simplify global payments and boost next-generation commerce. It offers a single integration to manage hundreds of payment solutions, facilitating geographical expansion and enhancing transaction efficiency. DEUNA's platform provides features like no-code payment orchestration, centralized payment reconciliation, and advanced insights for strategic decision-making. The company focuses on delivering seamless checkout experiences, improving transaction approval rates, and increasing online sales for its clients.
ecommerce • latam • payments • checkout • pagamentos
📋 Description
• Customer Engagement and Retention: Proactively engage with customers to understand their core business and product usage. • Client Training and Onboarding: Ensure effective and efficient onboarding of new customers, providing them with the necessary training and resources. • Product Knowledge and Education: Maintain a deep understanding of our solutions and products. • Trusted Advisor: Build strong, trust-based relationships with clients, positioning yourself as a reliable and knowledgeable advisor. • Voice of the Customer: Act as the primary point of contact for customer issues, feedback, and escalations. • Product Feedback and Enhancement: Collect and relay customer feedback to internal teams for continuous product improvement.
🎯 Requirements
• Bachelor’s degree in Business Administration, Marketing, or a related field. • Proven 5+ experience in customer success, account management, or a similar client-facing role. • Understanding of the payment industry and the ability to align product features with customer needs. • Excellent communication and interpersonal skills. • Proactive problem-solving ability and a customer-centric mindset. • Must speak Spanish, English.
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.