Serv. Management (SEM) • IT Operations (ITO) • Telecommunications (TC) • Partner Mng. & Enduser Services (PME) • Telekom IT COO & BSO
November 21
Serv. Management (SEM) • IT Operations (ITO) • Telecommunications (TC) • Partner Mng. & Enduser Services (PME) • Telekom IT COO & BSO
• Application Onboarding: Facilitate the transition of customer IT and NT applications from diverse platforms to Kubernetes and OpenStack. Provide technical assistance and expertise throughout the onboarding process. • Platform Connectivity Design: Design and implement connectivity solutions for third-party applications, cloud integrations, and IP networking requirements (excluding LAN or switch-related tasks). • Customer Point of Contact (PoC): Act as a trusted advisor and primary technical PoC for customers, ensuring smooth consumption of Kubernetes and OpenStack services. • Platform Consumption Optimization: Guide application owners to enhance platform usage by leveraging Kubernetes and OpenStack features to improve application resiliency and scalability. • Hands-On Support: Perform hands-on tasks including Linux/Windows system administration, bash scripting, and connectivity setup to meet customer-specific requirements. • Collaboration and Troubleshooting: Collaborate with internal teams to resolve technical issues, troubleshoot deployment problems, and ensure customer satisfaction. • Continuous Improvement: Contribute to improving tools, processes, and onboarding documentation to enhance the customer experience.
• Experience : At least 3-5 years of relevant experience in cloud infrastructure, networking, or telecommunications environments. • Platform Expertise: In-depth knowledge and experience with Kubernetes and OpenStack platforms, particularly in application deployment and consumption. • System Administration: Strong Linux administration skills, including bash scripting and hands-on experience managing Linux/Windows systems. • Connectivity Design: Experience in designing and implementing connectivity for third-party applications, cloud integrations, and IP networking. • Customer Engagement: Proven ability to act as a customer PoC, providing technical guidance and ensuring a smooth transition. • Problem-Solving: Hands-on troubleshooting of platform, connectivity, and deployment issues to meet customer goals. • Technical Resilience Guidance: Support application owners in increasing resiliency through effective use of Kubernetes and OpenStack.
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