Serv. Management (SEM) • IT Operations (ITO) • Telecommunications (TC) • Partner Mng. & Enduser Services (PME) • Telekom IT COO & BSO
5001 - 10000
November 10
Serv. Management (SEM) • IT Operations (ITO) • Telecommunications (TC) • Partner Mng. & Enduser Services (PME) • Telekom IT COO & BSO
5001 - 10000
• Solving Exchange backend related incidents, documenting and analyzing system outages • Incident Management, Problem Management, Change Management Handling, resolving error events and incoming requests • Troubleshooting, and performing root cause analysis • Updating knowledge database and Kanban board entries • Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues • Understanding PowerShell, experienced scripting knowledge • Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades) • Basic understanding of agile tools
• 3-5 years of professional experience for Microsoft Exchange operation • Exchange 2016 – 2019, Exchange Online, Exchange hybrid, PowerShell scripting, Windows Server • Backend application operation tasks on ITIL base • Team player and self-reliant with proactive mindset • 3rd level approach, keeping environments up-to-date and secure • Strong English language skills, German is nice to have
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