IT Operations Manager
December 6
Description
• Devoted Studios is a production management company for external development in video games. • Responsible for providing support and maintenance of the company's IT infrastructure and assets. • Handle IT JIRA tickets, ensuring proper fulfillment and assignment to team members.
Requirements
• 2+ year of experience in IT infrastructure management • Laptop / Desktop hardware troubleshooting • Software Troubleshooting (macOS, Windows, Ubuntu Linux, VPN, etc.) • User request and incident management • Experience with Atlassian products: JIRA, Confluence, and Servicedesk • Knowledge of ITIL framework • Strong problem-solving skills • Excellent communication and interpersonal skills • English level at least B2
Benefits
• Strong and enthusiastic team – you will have the opportunity for knowledge sharing, learning, and professional self-development • Interesting and challenging tasks – solve diverse and difficult issues, communicate with people within the company as well as with our partners; • Convenient working conditions – remote work, the opportunity to build your own working day with flexible working hours • А chance to work in a highly professional and dynamic team working with a wide range of International Game Production projects, attractive remuneration package, and opportunities to develop professionally.
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