Solutions Engineer

June 20

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DevRev

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Bridging the gap between Developers (Dev) and End-Users (Rev) across the globe.

51 - 200

💰 Seed Round on 2022-09

Description

• We are looking for a Solutions Engineer to join our team in India. You will have a unique opportunity to shape the trajectory of this critical role from its inception. • Address technical inquiries, ensuring customers have clarity on our products and value proposition. Translate business requirements to technical specifications. • Handle discovery meetings and research to find out exactly what the customer is looking for and what their unique challenges are. • Conduct engaging and tailored demonstrations, showcasing the unique benefits and features of DevRev to potential customers. • Collaborate closely with the Account Executive (AE) team, providing the necessary technical assistance and insights, to guide the deal from exploration to closure. • Maintain a keen awareness of AI & CRM industry trends and product offerings. Leverage this knowledge to excel in your Solutions Engineer role, ensuring you deliver an unparalleled experience to prospective clients. • Step into the role of a primary user of our DevRev platform. Through your interactions, capture demo insights, feedback and solutions.

Requirements

• BA/BS or higher. • Outstanding communication (written and spoken with fluency in English), collaboration, and follow-up skills. • You're a tech enthusiast with knowledge of the AI & CRM industry and SaaS applications. • Customer-centric and result oriented, ability to get things done and a learning mindset. • Comfort operating in a fast-paced, high-demand, global environment. • Prior experience in a client-facing role within a SaaS company is a plus. • Open to travel within India and occasionally overseas

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service