Sales Process Excellence Manager

April 9

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Dexcom

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Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

Continuous Glucose Monitoring • Medical Devices • Diabetes • Decision Support • Data

10,000+ employees

Founded 1999

⚕️ Healthcare Insurance

🧬 Biotechnology

📋 Description

• You will be pivotal in designing and delivering a comprehensive sales process framework for the US market with the goal of driving sales excellence and future-proofing our business in a changing competitive environment. • This will be done through establishing common terminology and definitions, standardizing scalable processes, and sharing best practices across the country. • As a part of Global Sales Process Excellence Team, and in partnership with the Commercial Excellence team, you will ensure alignment of sales practices, performance metrics, and business reviews between the US and other global regions. • Additionally, in partnership with Marketing and other cross functional partners, you will be instrumental in the execution of Dexcom’s omnichannel initiatives and the aligned sales tools & tech. • Develop and implement frameworks and playbooks for sales excellence and omnichannel operations.

🎯 Requirements

• Outstanding track record in sales leadership • Additional experience in Medtech and/or Pharma relating to Go To Market design & Omnichannel transformation • Excellent communication skills to balance the needs of key stakeholders, identify best case solutions designed with long term vision, build alignment, and drive workstream execution • Showing consistency between words and actions and delivering on promises to others • Encouraging and actively removing barriers to enable creativity and innovation • Proven professional experience in a dispersed matrix team environment, while balancing both US and Global needs • Ability to manage complex tasks involving multiple stakeholders and competing deadlines • Considering how others may respond to situations and planning the approach to achieve the best outcomes • Strong skills with Microsoft platforms (particularly building engaging and focused PowerPoint presentations), sales CRM’s, analytic platforms, RevAI platforms, and other sales tools and technology • Able to work flexible hours to manage workstreams that include contributors from multiple time-zones • Experience in omnichannel program implementation & management • Familiarity with US regulatory environments and diabetes market dynamics • Proficiency in CRM and sales performance management tools (Veeva, Tableau, RevAI platforms, other BI)

🏖️ Benefits

• A front row seat to life changing CGM technology. • Learn about our brave #dexcomwarriors community. • A full and comprehensive benefits program. • Growth opportunities on a global scale. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.