Microsoft 365 Support Services Engineer

November 12

🇺🇸 United States – Remote

⛷️ Utah – Remote

Although this job is listed in Utah, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Digital Forge

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11 - 50 employees

🔒 Cybersecurity

📋 Compliance

Description

• We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. • You will be joining a team of highly dedicated professionals that thrive for new challenges daily. • Deploy Microsoft 365 Environments • Deploy Azure AD Environments • Deploy Advanced Microsoft 365 Services including Compliance and Governance • Architect Office/Microsoft 365 Service Environments • Maintenance of Azure Active Directory environments including Policies • Monitoring of Network and Desktop Environments • Maintaining Desktops, Laptops, Tablets, and Smartphones • Assisting on IT Projects as required • Working with End-Users and Vendors to support applications and environments • Deployment and Management of Microsoft desktop Infrastructure • Routine Maintenance with desktops and end-users • Deployment of end-user Infrastructure • Deployment of Infrastructure improvements on Client environments • Assist in maintaining and deploying other Client applications and environments • Leading initiatives for researching and deploying new applications • Coordinating various IT Operations for Clients • Handling daily support calls which can range from Tier 1 to Tier 3 support requirements. • Provide guidance to your teammates as a member of the team • Working with Client Stakeholders on strategy and vision • Meeting regularly with Clients and attend Client meetings and engaging Executive Management. • Supporting Client initiatives remotely and some on-premise • Routine network maintenance in various Microsoft environments.

Requirements

• Three years or more of IT support experience • Two years of experience with managing Windows and Mac Desktops • Having worked in a highly motivated, fast-paced, critical support role • An excellent reputation for support to end-users and leading teams • Excellent decision making and critical-thinking skills • Excellent organizational and communication skills are required • Ability to meet deadlines with Projects and Assignments • Ability to learn and support new technologies and train others • Some regional travel may be required – all expenses paid • Participate in an on-call rotation schedule • Must be an energetic and highly motivated self-starter • Must be self-motivated and have a positive attitude • Must be detail oriented • Must have the ability to multi-task • Must have excellent oral and written communication skills • Must have the ability to communicate effectively with others

Benefits

• Salary based on Skill sets, Capability, and Experience • Flexible hours and Remote Work Friendly • Comprehensive Health Insurance • Prescription Coverage • Dental Coverage • Vision Coverage • Short-Term Disability • 401K Retirement Plan • Paid Time Off • Paid Training • Paid Certification Testing