Diabolocom
Diabolocom is an AI-powered omnichannel platform designed to transform customer interactions by enhancing automation and agent support in contact centers. Their offerings include advanced features such as AI agents, call summarization, sentiment analysis, and dynamic call distribution. Trusted by global industry leaders, Diabolocom's cloud contact center solutions empower businesses to deliver exceptional customer experiences while optimizing agent productivity through seamless integrations with popular CRM systems.
Senior Software Test Automation Engineer
February 19
Diabolocom
Diabolocom is an AI-powered omnichannel platform designed to transform customer interactions by enhancing automation and agent support in contact centers. Their offerings include advanced features such as AI agents, call summarization, sentiment analysis, and dynamic call distribution. Trusted by global industry leaders, Diabolocom's cloud contact center solutions empower businesses to deliver exceptional customer experiences while optimizing agent productivity through seamless integrations with popular CRM systems.
📋 Description
• Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. • Our innovative, cloud-based contact center solution leverages AI-driven technologies to optimize the customer experience. • We empower Customer Service and Sales teams to handle inbound and outbound interactions seamlessly across multiple channels. • The Core Squad is responsible for developing and evolving services that manage contact assignments, agent statuses, and core business logic. • We practice a shift-left approach, involving QA from the earliest stages of feature planning. • Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages.
🎯 Requirements
• Minimum 5 years of experience, among which at least 3 recent years as a test automation engineer using Java / Kotlin / Groovy / Scala. • At least 1 year of experience with Selenium. • Experience with UI, API testing, database testing. • Excellent communication skills. • Critical thinking, curiosity, proactivity, self-learning.
🏖️ Benefits
• A collaborative and innovative team environment. • The opportunity to work on cutting-edge distributed communication systems. • Career growth opportunities within a fast-growing global company. • Flexible work arrangements and remote work options. • A supportive team that values innovation and knowledge-sharing.
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