Dialpad
Dialpad is an AI-powered customer communication platform designed to facilitate and streamline business communications. It offers a range of cloud-based solutions for customer support, contact centers, and sales outreach, integrating AI technology for automated note-taking, in-call coaching, and productivity insights. Dialpad is used across various industries such as retail, insurance, technology, and more, to optimize sales, support teams, and enhance customer experiences. By providing tools for better communication and customer interactions, Dialpad empowers businesses worldwide.
Communications • Telecom • Business Services • Telephony • Contact Center
Senior DSP Engineer
March 15
Dialpad
Dialpad is an AI-powered customer communication platform designed to facilitate and streamline business communications. It offers a range of cloud-based solutions for customer support, contact centers, and sales outreach, integrating AI technology for automated note-taking, in-call coaching, and productivity insights. Dialpad is used across various industries such as retail, insurance, technology, and more, to optimize sales, support teams, and enhance customer experiences. By providing tools for better communication and customer interactions, Dialpad empowers businesses worldwide.
Communications • Telecom • Business Services • Telephony • Contact Center
📋 Description
•Develop cutting edge signal processing algorithms to enhance the quality of every Dialpad call and meeting. •Understand and improve current voice enhancement system. •Research, code, test, document and deploy production grade DSP modules in C/C++. •Collaborate with team members and stakeholders to integrate solutions into browsers, client and server applications and test tools. •Drive the technical roadmap with the latest industry best practices and own innovative ideas. •Be at the forefront of Dialpad’s venture into real-time AI audio/video enhancement.
🎯 Requirements
•Bachelors/Masters degree in Electrical Engineering or Computer Science •Strong grasp of signal processing fundamentals pertaining to digital audio •Familiarity with machine learning techniques for audio enhancement •Experience coding and debugging in C/C++ and Python •Track record of delivering production-grade algorithms and implementations
🏖️ Benefits
•Flexible time off •Great options for medical, dental, and vision plans •Monthly stipend for cell phone and internet bills •Gym membership reimbursement •Wellness events support
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