Customer Support Representative
4 days ago
Description
• Responding to customer inquiries and resolving issues via email and live chat. • Utilizing internal tools to address and take ownership of customer concerns. • Collaborating with other departments to escalate and resolve complex queries. • Working closely with our diverse international team.
Requirements
• Exceptional written communication skills in English • Flexibility and adaptability to work in a remote setting • A team player mindset, eager to collaborate and support colleagues • A passion for delivering outstanding customer service • A willingness to learn and grow professionally • Experience with Customer Service and Responsible Gaming processes and tools (preferred) • Previous experience in the gaming industry (preferred)
Benefits
• Collaborative international team • Supportive working environment • Online team events • Learning and development opportunities • Competitive compensation
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