Senior Adaptive Data Analyst

March 15

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Discord

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Discord is a communication platform designed for creating communities. Users can chat via text, voice, or video, and the platform is known for its emphasis on gaming. It provides customized experiences with features like custom emojis, stickers, and soundboard effects. Discord supports seamless streaming with high quality and low latency, making it ideal for gamers to hang out and play games together online. It is accessible across various devices including PC, phone, and console. Additionally, Discord places a high priority on safety and moderation, offering resources and guidelines for keeping communities safe and engaging. It is widely used for social interactions, gaming, and community building.

Video Games • Text Chat • VOIP

501 - 1000 employees

Founded 2015

🎮 Gaming

🌍 Social Impact

📡 Telecommunications

💰 $12G Venture Round on 2022-03

📋 Description

• Understand and drive down existing and emerging scaled abuse threats in various spam and fraud related problem spaces through anti-abuse automation — utilizing heuristic rules and machine learning classifiers to stop bad actors • Think both quantitatively and qualitatively to create reports and recommendations shaping safety strategy — improving, optimizing, and innovating our scaled anti-abuse methodology • Propose projects, features, and other investments with well crafted RFC’s, and secure buy-in from leadership for these initiatives • Consult with product teams on new features being introduced on Discord, and propose plans to help reduce or remove abusive behavior before it happens • Manage metrics and incoming streams of reports and appeals from users and communities to identify developing patterns of abuse • Work cross-collaboratively with other teams, including Product, Safety Engineering, ML, CX in response to complex and time-sensitive issues

🎯 Requirements

• 5+ years of experience working with scripting languages like Python or Javascript, and expert level proficiency with SQL on large datasets • 5+ years of experience combating scaled abuse online, with proactive and innovative approaches to handle adversarial actors, understanding the tradeoffs and risks that come with this space • Strong problem-solving, troubleshooting, and investigative skills: we believe in getting to the root of the matter instead of just addressing symptoms • Strong stakeholder management skills––you’re adept at improving processes and know how to leverage the skills of multiple disparate teams • Ability to work in a fast-paced environment and make important decisions under pressure • Excellent communication skills––you can efficiently and eloquently present ideas, updates and results to both technical and non-technical key stakeholders at various levels • Experience conducting experimentation in production — formulating and testing hypotheses to assess the impact of anti-abuse automation including both rules and machine learning models • Familiarity with standard software engineering practices, such as spec creation, code review, version control, and writing technical documentation • A passion for protecting users, bringing a highly empathetic, tenacious, scrappy, creative, and positive mindset to combat bad actors

🏖️ Benefits

• equity • benefits