Customer Success Associate

October 5

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dLocal

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Payment Processing • Emerging Markets • Latin America • Brazil • Alternative payment methods

201 - 500

Description

• dLocal enables the biggest companies in the world to collect payments in 40 countries. • Join a team that impacts millions in emerging markets. • Responsible for assisting customers with operating difficulties using our products. • Ideal candidate is detail-oriented, good communicator, and able to problem solve in a fast-paced environment. • Work in a flexible, customer-centric team.

Requirements

• Bachelor’s degree in administration, industrial engineering, communication, or any related field (in process or completed). • Passion for customer success and deep interest in understanding client needs. • Previous experience working in Customer Support teams. • Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them. • Great Attitude! • Ability to learn quickly and be resourceful. • Fluent in written and spoken English to provide effective communication and support. • Basic Knowledge of SQL is a plus. • Excel skills are a plus.

Benefits

• Travel benefits • Health benefits • Learning benefits