Senior User Researcher

September 22

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Logo of DocPlanner

DocPlanner

Healthcare • Internet • Online healthcare bookings • Sales • medical platform

1001 - 5000

Description

• Lead Comprehensive Product Insights: Identify product insights needs, plan, define, conduct research activities, and report findings. • Mentoring and Team Development: Provide guidance and support to other researchers. • Market and Customer Analysis: Conduct diverse types of research to understand market trends and user behaviors. • Design and Lead the Execution of Experiments: Develop, execute, and analyze multivariate experiments and quantitative studies. • Be a First Class Researcher: Employ a wide range of research methods to gather insights. • Collaborate with Data Analysts: Partner with product data analysts to combine advanced data analysis and research insights. • Influence and Integrate: Incorporate customer data and research findings into all stages of the product life cycle. • Proactively Identify new Opportunities and Challenges: Conduct proactive research to identify potential future challenges. • Refine Research processes: Continuously seek and implement improvements in research processes and methodologies.

Requirements

• Fluency in Spanish and English. • 5-7 years of experience in product research, including early-stage digital product development and feature enhancements. • Expertise in qualitative research methodologies and their application at various development stages. • Proficiency with web analytics and quantitative research tools. • Some experience with behavioral data collection and analysis would be a plus. • Experience with market research. • A collaborative background working with designers, researchers, data analysts, product managers, and engineers. • A passion for digital products, technology, and innovative design. • Skills in analyzing customer journeys and optimizing key KPIs. • The ability to prioritize experiments and other research activities based on impact and effort. • Experience with iterative user research and effective approaches. • A strong growth mindset and eagerness to learn.

Benefits

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings. • Share options plan after 6 months of working with us. • Remote or hybrid work model with our hub in Barcelona. • Fully flexible working hours, with only a couple of meetings weekly. • Summer intensive schedule during July and August (work 7 hours, finish earlier). • 23 paid holidays, with exchangeable local bank holidays. • Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate). • Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental). • Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy. • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

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