Product and Training Documentation Writer

November 16

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Logo of Donorbox

Donorbox

nonprofits • payment processing • fundraising • crm

Description

• Donorbox is seeking a skilled Product and Training Documentation Writer to document our product and develop effective training materials. • The ideal candidate is curious, enthusiastic, and excels at translating complex concepts into user-friendly content.

Requirements

• 3-6+ years of proven experience in product documentation, technical writing, or blogging • Strong command of English, including excellent spelling and grammar • Excellent verbal and written communication skills • Excellent presentation skills for delivering training via video • Strong analytical and problem-solving skills, with a data-driven approach • Skilled at simplifying complex ideas into clear, concise, and engaging educational content • Meticulous attention to detail in documenting information accurately • Ability to quickly learn and document new technologies • Good understanding of User Experience (UX) • Experience in the tech industry is preferred

Benefits

• Fully remote work from the comfort of your home • Generous time off policy of 21 days (birthday included 🎉), 8 holidays, and 2 paid volunteer days • Health insurance premium reimbursements, up to 75% for you and your family • Reimbursement package for home office expenses, up to $1.5k • Eligibility for employee equity plan (stock options) • Wellness program with fitness and mindfulness classes • Love your work and our mission of serving nonprofits!

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