Donovan Digital Solutions
We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!
Digital Marketing • Inbound Marketing • Lead Generation • Strategic Business Development • Marketing Automation
2 - 10 employees
Legal Virtual Assistant
March 5
🇨🇴 Colombia – Remote
💵 $5 - $6 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🧑💼 Attorney
🚫👨🎓 No degree required
Donovan Digital Solutions
We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!
Digital Marketing • Inbound Marketing • Lead Generation • Strategic Business Development • Marketing Automation
2 - 10 employees
📋 Description
• Manage the well-being of assigned clients and guide them through case details. • Responsible for providing support to attorneys by overseeing case files, managing caseload requirements, and providing oversight of case billings, budgets, and timelines. • Communicate effectively using available resources to promote health, quality, and cost-effective outcomes. • Open new client files by entering them into the case management app/software. • Arrange transportation for clients to medical treatments when necessary. • Direct clients to law firm counterparts for follow-up on legal claims. • Manage medical requests and treatment plans. • Track and create reports, and order necessary records to process claims.
🎯 Requirements
• Must communicate (orally and written) effectively in English; Bilingual is a requirement. • English level C1 or above. • Deep knowledge and experience in navigating personal injury healthcare and legal processes. • Knowledge of medical records and legal documents with working knowledge of HIPAA practices. • Strong follow-up and organizational skills with precision in gathering, organizing, and filing documents. • Independent thinker who possesses the ability to follow instructions. • Ability to work effectively within a team-oriented work environment. • Excellent written and verbal communication. • Excellent interpersonal and customer service skills. • Ability to prioritize tasks and delegate when appropriate. • Strong personal focus on meeting or exceeding individual, department, and client goals. • Willingness to learn and become proficient in new software and technologies.
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