Client Operations Specialist

November 19

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Impression Quality and Audience Quality Solutions for Brand Marketers • Ad Viewability, Ad Prominence, Impression Delivery • Transparency and Accountability to Digital Media • Brand Safety and Fraud Protection

501 - 1000 employees

Description

• The Account Support Specialist works in collaboration with the DV Commercial teams to provide operational support for a variety of job responsibilities. • This position requires someone that is able to achieve completion of work against deadlines, is highly organized, and has a strong eye for detail. • Proactive management of operational activities by providing support to the Commercial teams at DV. • Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations. • Ensuring the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues. • Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects. • Management and/or participation in ongoing product & process improvement initiatives.

Requirements

• Bachelor’s Degree or equivalent/higher level of education. • Fluent English language. • Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach. • Proven communication skills (written & verbal) Experience with Microsoft Office, specifically Excel.