Construction Client Manager

August 8

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Doxel

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Automated Construction Progress Tracking

Construction • Artificial Intelligence • Deep Learning • Machine Learning • Construction Tech

51 - 200

Description

• Partnering directly with Doxel’s strategic customers’ key stakeholders to demonstrate and prove the impact of Doxel’s products and services • Enabling customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teams • Curating media and educational content for customers • Being the first responder to Enterprise customer support requests • Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all costs • Act as a subject matter expert to Doxel’s products while training multiple customer personas • Lead Monthly and Quarterly Business Reviews with executive stakeholders • Discover new workflows, document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as required • Gather feedback from customers and identify trends, pain points, and areas of friction • Escalate any high-priority customer situations and solve issues • Foster universal adoption of the Doxel platform

Requirements

• 5+ years in the commercial construction industry • Experience as a project engineer, project manager, scheduler, superintendent, and/or project controls. • Significant Data Center Construction experience • Strong understanding of MEP disciplines • Knowledge of processes and procedures followed by general contractors globally • Comfortable with modern tools for managing and communicating with customers • Proactive and self-motivated, you're a beacon of positivity and enthusiasm • High aptitude and willingness to continually learn new technologies • Adaptable to various work settings and strong personal initiative to execute with minimal oversight • Experience working in a multifaceted and evolving environment wearing many hats • Travel 75%+ to build rapport and drive results with customers