Senior Product Manager

February 15

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Drips

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Drips helps companies engage with their consumers more effectively. How do we do it? Through an AI-powered, conversational outreach platform that includes human-like two-way texting, scheduled calling and voicemail messages.

Lead Follow-Up • Lead Qualification • Transfers • SMS for Business • Conversational Outreach

51 - 200 employees

💰 Venture Round on 2021-10

📋 Description

• Drive the creation and execution of the product roadmap. • Establish and refine product management best practices. • Mentor and support the professional growth of the existing product team. • Foster a culture of collaboration, innovation, and excellence within the organization. • Shape future offerings for Drips, ensuring exceptional customer experiences and business growth. • Contribute to creating the product strategy. • Define and maintain the product roadmap, ensuring alignment with company objectives and market needs. • Manage and mentor Product Owners, providing clear guidance, and setting performance expectations. • Work closely with engineering, UX, production, account management, data science, and other teams to align product priorities. • Analyze industry trends, the competitive landscape, and user feedback to identify opportunities. • Oversee backlog management, feature prioritization, and release planning. • Communicate product updates, collect feedback, and align expectations with stakeholders. • Define key success metrics, track product performance, and leverage insights. • Introduce and refine best practices, tools, and frameworks to enhance team efficiency, collaboration, and outcomes.

🎯 Requirements

• At least 7 years of experience in product management roles, with a proven track record of defining, launching, and scaling successful products. • Experience as a hands-on individual contributor while simultaneously managing a knowledgeable product team. • Expertise in mentoring product owners or product managers, building high-performing teams, and cultivating a collaborative culture. • Skilled at defining long-term product strategies, prioritizing roadmaps, and executing against clear objectives that align with business goals. • Proficient in conversational AI platforms, SaaS, and/or AI-driven applications, with the ability to swiftly grasp complex concepts and convert them into customer-facing solutions. • AI/ML experience or an understanding of natural language processing (NLP) concepts is highly desirable. • Able to leverage data insights, customer feedback, and market research to make informed decisions and continually refine product direction. • Exceptional communication and stakeholder management skills to interact effectively with engineering, UX, production, data science, and other teams. • Well versed in agile product development processes, iterative planning, and continuous improvement principles. • Demonstrates deep empathy for user needs, effectively translating feedback into actionable product improvements that drive customer satisfaction and business growth. • Align with our core values of Lean, Happiness, Passion, Improve, and Team to contribute to our collective success. • Demonstrate a passion for creating innovative solutions and tackling complex challenges. • Work effectively within a remote-first community, fostering a supportive and engaging environment. • Make tangible contributions to our company's growth and success, knowing that all team members' efforts are valued.