Technical Platform Owner - B2B Ecommerce

November 18

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

Retail • Automotive Aftermarket • Franchising

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Description

• The Technical Platform Owner, B2B Ecommerce Systems will inspire, design, implement and support ecommerce and marketplace solutions within Driven Brands. • You will be responsible for end-to-end ecommerce technologies including SAP Commerce Cloud, (Hybris), and Mirakl Marketplace. • The role demands a strategic focus on technical frameworks that support growth and efficient operations, an enhanced user experience, and can be measured through business results. • As a leader at Driven Brands you will be accountable for people, process and technology related delivery and decisions. • Develop and implement a strategic vision for SAP Commerce Cloud and Mirakl platforms, ensuring they align with overall business objectives and digital commerce goals. • Oversee the full software development lifecycle (SDLC) from requirement gathering to deployment and maintenance, ensuring robustness and scalability of e-commerce solutions. • Act as the primary point of contact for all vendor relationships related to the e-commerce tech stack, negotiating contracts, and managing service level agreements to ensure optimal performance and cost-effectiveness. • Ensure continuous improvement and maintenance of the platforms, focusing on system performance metrics, uptime, and transactional integrity. • Stay updated with industry trends and technological advancements in e-commerce to integrate innovative solutions that enhance customer experience and operational efficiency. • Plan and manage the roadmap for upgrading and scaling e-commerce platforms, including the integration of AI and ML technologies to enhance personalization and customer engagement. • Collaborate with IT specialists, business stakeholders, and external partners to ensure that platform developments support both technical and business perspectives.

Requirements

• 10+ years experience in managing SAP Commerce Cloud (Hybris) marketplace (Mirakl), and Google Analytics platforms, with a strong understanding of their architecture, standard functionalities, and customization capabilities. • 7+ years experience in managing ecommerce solutions (non specific) • 7+ years of deep knowledge of software development practices, including agile methodologies, DevOps, and continuous integration/continuous delivery (CI/CD) frameworks. • 7+ years of strong background in system architecture design, particularly in e-commerce, with experience in API management, microservices, and headless commerce. • 7+ years experience with applications that integrate with data solutions (DW, ML, AI) • 7+ years experience with .Net, Java, C#, SQL, Python or R • 3+ years experience presenting and engaging with business partners and stakeholders as a direct responsibility. • Preferred Bachelor’s or Master’s degree in Information Technology, Computer Science, Industrial Engineering or related field; additional certifications in SAP Hybris, Project Management (PMP), or Agile methodologies are highly advantageous. • 5+ years experience in B2B or B2C Retail or automotive. • Strong master data experience, particularly product & customer data. • Excellent leadership, communication, and interpersonal skills, capable of managing cross functional, multi shore teams and complex stakeholder relationships. • Excellent business-writing skills, ability to synthesize complex concepts, and translate to business opportunity. • Proven, excellence in planning, priority setting, and project management skills to manage multiple projects and resources in a fast-paced environment.