Director of Product Management - Drive-thru
November 28
Description
• Own the Profit/Loss for our drive-thru product offerings • Define and deliver a comprehensive product roadmap • Conduct on-going competitive analysis • Evaluate buy, build, or partner options for strategic product advancements • Conduct regular customer interviews to understand customer needs • Collaborate with our executives, sales, marketing, engineering, and customer success teams to shape our product vision and roadmaps • Conduct usability research and optimize our customers’ product experience • Identify and execute on revenue expansion opportunities within our market segments • Spearhead expansion into new market segments • Partner with our sales team to drive recurring revenue growth
Requirements
• 3+ years as a product manager for a drive-thru solution • 3+ years as a product manager for a SaaS product • 5+ years restaurant or retail technology experience in B2B solutions • Demonstrated ability taking a $10m+ product to the next level • Formidable attitude with a passion for operating as a player/coach • Ability to package solutions for multiple personas, use cases and vertical markets that enable business outcomes such as revenue enhancements, cost savings and operational improvements • Artificial intelligence / machine learning passion is a strong plus • Profit and Loss responsibility for a product • Demonstrable cross selling and up-selling success into an established customer base • Entrepreneurial mindset • Expertise in creating compelling product visions and whole product solutions • Ability to cast an inspiring vision and achieve it incrementally one step at a time • A love for shipping products frequently, delivering customer value, and pushing the limits of technology • Experience with Agile software product development methods • Exceptional knowledge of user-centered design principles • Excellent oral and written communication skills
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