Reinsurance Senior Business Analyst - Lead

September 16

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Duck Creek Technologies

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Property and Casualty Insurance Technology • Policy • Billing • Claims • Rating

1001 - 5000

💰 $230M Private Equity Round on 2020-06

Description

• Maintain and administer reinsurance application systems, ensuring they are functioning optimally. • Provide technical support and training to reinsurance team members on application usage. • Ensure the accuracy and integrity of reinsurance data within the application systems. • Identify opportunities to streamline reinsurance processes through system enhancements. • Conduct data analysis to identify trends, anomalies, and areas for improvement. • Support month-end-close (MEC) activities for key customers that may require off-hour support.

Requirements

• Bachelor’s degree or equivalent work experience. • A minimum of 8 years of reinsurance experience with a focus on system configuration and support. • Proven knowledge and experience with reinsurance structures and processes. • Strong technical aptitude with proficiency in reinsurance software applications (e.g., Sapiens Master/ReinsurancePro, SAP, SICS, or similar systems). • Experience with ITIL framework or other best practices for IT service management. • Excellent communication skills (verbal and written), with the ability to effectively interact with technical and non-technical stakeholders (internally and externally) at all levels of the organization. • Familiarity with CRM systems, case management tools, and other support-related software (ServiceNow, Salesforce, or Jira Service Desk). • Proven ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. • Strong analytical and problem-solving skills, with a meticulous attention to detail and a proactive approach to identifying and resolving issues.