Community Support Specialist (Remote)

August 22

Apply Now

Receive Emails with Similar Jobs

DuckDuckGo

WebsiteLinkedInAll Job Openings

Independent internet privacy company. Download our browser with privacy built-in, unlike Chrome, on mobile & desktop.

Privacy

51 - 200

Description

• Champion consumers' experience and provide user support • Engage with followers on public social media • Execute community management strategy • Manage customer service efforts for Privacy Pro subscribers • Deliver timely information and answers

Requirements

• At least 5 years of experience in customer support and community management • Ability to propose, contribute to, and lead projects • Deep familiarity with social media platforms and customer support tools • Proven ability to handle high-stress situations • Exceptional writing skills • Strong understanding of industry and business mission

Benefits

• Annual budget of $1,250 USD for professional development • Dedicated Career Advisor • Flexible work schedules • Paid parental leave • Co-working stipend • Office setup reimbursement • Wellness stipend