ServiceNOW Principal Solution Architect

September 17

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DXC Technology

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Insurance BPaaS and BPO • Analytics and Engineering • Applications • Security • Cloud

10,000+

Description

• Responsible for leading scoping, design, development, and implementation activities across client projects • Analyze new business requirements and their correct technical implementation solutions using industry best practices • Work closely with engagement leads, project managers, business analysts, developers, and testers • Guide the design through to implementation and beyond while ensuring risk and quality standards are adhered to • Lead the technical delivery of projects based on the ServiceNow platform • Define technical solutions at architectural and design level of detail • Provide technical leadership and mentoring to junior architects and offshore/onshore development teams • Deliver compelling solution demonstrations across the ServiceNow platform • Design and deliver technical integrations between ServiceNow, client IT, and business services • Assist development teams in resolving complex technical issues through all project lifecycle stages • Continuous growth of knowledge around ServiceNow platform through certifications and training • Establish deep and lasting relationships with clients and team members

Requirements

• Proven experience in consulting / professional services and technical delivery • Proven track record of delivering complex technology projects on ServiceNow platform on time and on budget as a Solution Architect • Certified ServiceNow System Administrator • Certified Implementation Specialist in at least 1 product suite • Certified in ITIL Foundation (v3 or v4) • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages • Deep understanding of the key technologies relevant to ServiceNow integration solutions: Integration Hub, SSO, Web Services, LDAP, JDBC, etc. • Experience with delivering solutions in complex client environments • Understanding of common business analysis techniques and approaches • Experience of agile and traditional software and project methodologies • Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders • Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations • Strong drive and resilience to overcome challenges or setbacks • Passionate about areas of expertise, managing your own development • Proficiency in programming languages, operating systems, and relevant software • Extensive experience in business solutions, focus on CSDM/CMDB roles • In-depth knowledge of the business environment, industry trends, and competitor products and services • Strong communication skills to effectively interact with customers, support personnel, and management • Proven leadership skills to guide and mentor teams effectively • Strong creative thinking, problem-solving, planning, time-management, and organizational skills • Ability to create and maintain formal and informal networks • Willingness to travel as required

Benefits

• Comprehensive Flex benefits scheme • Pension • Life Insurance • Health insurance • Travel insurance • Store vouchers/discounts • 25 days holiday • Options to increase holiday and select benefits appropriate to you