Product Lead - Provider Portal

April 15

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GeneDx

At GeneDx, we believe that everyone deserves personalized, targeted medical care—and that it all begins with a genetic diagnosis. Fueled by one of the world’s largest rare disease data sets, our industry-leading exome and genome tests translate complex genomic data into clinical answers that unlock personalized health plans, accelerate drug discovery, and improve health system efficiencies. It all starts with a single test.

genetic testing • rare genetic disorders • molecular diagnostics • whole genome sequencing • next generation sequencing

1001 - 5000 employees

📋 Description

• As Product Owner for the Provider Portal, lead day-to-day product development and system optimization for the core tool used by individual providers and care teams. • Manage the product backlog and scrum team for provider portal features including test ordering, sample and order tracking, result viewing, and provider communications. • Ensure user experiences and communications are clear, accessible, intuitive, and frictionless, while meeting critical operational, clinical, and regulatory requirements.

🎯 Requirements

• 3–5 years in a product owner or system-facing product role • Experience working on portals and/or B2B tools, ideally in clinical, diagnostic, lab tech, and/or healthcare communication settings • Technical fluency and comfort collaborating directly with Engineering counterparts, plus experience working with cross-functional teams including Product Design/UX, Commercial, Compliance, Legal, Operations, and Engineering • Demonstrated ability to think like a systems designer—mapping flows across multiple user types, channels, and points in the journey • Strong analytical, communication, and stakeholder management skills paired with excellent execution and attention to detail. • Deep empathy for end users and a commitment to making their experience simpler, faster, and more empowering. Familiarity with agile methodologies, digital transformation, human-centered design, and modern product discovery/delivery practices. • A sense of ownership, humility, and mission-driven motivation to improve lives through better healthcare. • Bachelor’s degree required; healthcare or technical background preferred

🏖️ Benefits

• Paid Time Off (PTO) • Health, Dental, Vision and Life insurance • 401k Retirement Savings Plan • Employee Discounts • Voluntary benefits

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