Operations Manager

August 5, 2024

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Easy Outsource

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Easy Outsource is a North-American based organization specializing in outsourcing solutions to help businesses access a larger pool of talent while reducing operational costs. They offer a variety of services, including virtual assistance, website design, finance and accounting, recruitment, digital marketing, and graphic design. Their focus is on providing businesses with cost-effective strategies to enhance productivity and concentration on core functions, facilitated by a local account manager to ensure quality and accountability in the outsourcing process.

outsourcing • offshore • virtual assitant • business develpment

11 - 50 employees

Founded 2020

🤝 B2B

🎯 Recruitment

☁️ SaaS

📋 Description

• This is a remote position. • We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. • The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content creation and marketing support. • Oversee daily business operations to ensure efficiency and effectiveness. • Manage and optimize internal processes, including project management, client onboarding, and service delivery. • Develop and implement operational policies and procedures. • Coordinate and manage office supplies, technology, and vendor relationships. • Monitor and manage budgets, invoicing, and financial records. • Assist with human resources functions such as recruitment, onboarding, and employee relations. • Prepare operational reports and analyses to support decision-making. • Assist in developing and executing marketing strategies and campaigns. • Create, edit, and manage content for the company’s website, blog, social media, and other marketing channels. • Coordinate with external marketing agencies and vendors as needed. • Track and report on marketing metrics and campaign performance. • Support the preparation of marketing materials, including brochures, newsletters, and presentations. • Ensure brand consistency across all marketing materials and communications.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or related field. • Proven experience as an Operations Manager, or similar role, preferably in a B2B professional services environment. • Exceptional organizational and multitasking skills. • Strong written and verbal communication skills. • Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), project management tools, and marketing software. • Ability to work independently and as part of a team. • High level of discretion and professionalism. • Strong problem-solving skills and attention to detail. • Financial acumen and experience with budget management. • Skills in using QuickBooks Online, Microsoft and Google environments, Canva and other content creation and management systems, LinkedIn and LinkedIn Sales Navigator, Pipedrive/Hubspot and other CRM platforms, and project management software such as Trello. • Familiarity with social media platforms like Instagram, TikTok, Facebook, and YouTube, or willingness to learn.