Echo Research
Echo Research is a company that focuses on providing analytical insights and market research services to help businesses and organizations understand trends, consumer behavior, and market dynamics. With a commitment to delivering high-quality data and actionable strategies, Echo Research aims to empower clients with the information they need to make informed decisions.
Media Evaluation • Social Media Monitoring • Brand Reputation Analysis • Market Research • Stakeholder Insight
Associate - Growth Community
March 11
🇵🇭 Philippines – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
👫 Community Manager
🚫👨🎓 No degree required
Echo Research
Echo Research is a company that focuses on providing analytical insights and market research services to help businesses and organizations understand trends, consumer behavior, and market dynamics. With a commitment to delivering high-quality data and actionable strategies, Echo Research aims to empower clients with the information they need to make informed decisions.
Media Evaluation • Social Media Monitoring • Brand Reputation Analysis • Market Research • Stakeholder Insight
📋 Description
• Echo Base is a private holding company pursuing special situation control investments in the digital assets space. • Its global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets. • Echo Base seeks to leverage operational and technical synergies across its portfolio companies to drive innovation. • We are seeking a highly motivated Associate, Community Growth to join our dynamic team and report to the Senior Manager, Growth Social. • This role is critical to driving user engagement and revenue growth, focusing on acquisition, retention, and effective channel management. • Advanced Web3 Community Management: • Oversee discussions in Web3-native platforms like Discord, Telegram, social media, and decentralized forums. • Facilitate meaningful conversations around crypto security and safety, crypto transactions and trading, and emerging Web3 innovations. • Enforce community guidelines and manage conflict resolution in decentralized spaces. • Strategic Engagement & Ecosystem Building • Design initiatives that increase participation in crypto discussions and incentivize contributions. • Organize AMAs, workshops, and educational campaigns on complex Web3 concepts. • Leverage token incentives and gamification to drive engagement and community-driven development. • Thought Leadership & Education • Stay ahead of trends in crypto trading, private keys, encryption, smart contracts, decentralized identity, zero-knowledge proofs, and interoperability. • Create content and educational material explaining deep Web3 topics in an accessible manner. • Engage with Web3 influencers, developers, and thought leaders to strengthen ecosystem presence. • Cross-Team & Ecosystem Collaboration • Coordinate with marketing, product, and development teams to ensure community-driven decision-making. • Partner with other Web3 projects, DAOs, and influencers to drive cross-community collaborations. • Advocate for open-source contributions and knowledge-sharing within the Web3 space.
🎯 Requirements
• 2+ years in community management, customer support, or social media in Web3, cryptocurrency, or decentralized governance. • Deep understanding of Web3, safety and security in cryptocurrency, and smart contracts. • Proficiency in managing Telegram, Discord, X (Twitter), Facebook, Instagram, LinkedIn, and Reddit. • Familiarity with monitoring tools for App Store and Google Play reviews. • Ability to track, analyze, and report community sentiment and engagement metrics. • Experience identifying issue patterns and translating user feedback into actionable insights. • Skilled in designing engagement strategies with token incentives and gamification. • Ability to translate complex Web3 concepts into accessible content. • Works cross-functionally with Customer Support, Growth, and Product teams. • Aligns community strategies with broader marketing and product goals. • Ability to maintain consistent messaging across social media, forums, and customer support channels. • Comfortable with omnichannel engagement strategies, ensuring seamless user experience. • Experience in industries such as Crypto, Fintech, and Exchanges • Experience with global communities (vs. domestic) • Background in driving growth for mobile apps on iOS and Android
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