Senior IT System Administrator

January 14

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ecoATM Gazelle

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ecoATM Gazelle is a company specializing in the trade-in and recycling of electronic devices, particularly mobile phones. They operate thousands of kiosks across the United States, allowing consumers to sell their old phones in exchange for cash. By evaluating the device's condition and specifications, ecoATM provides a convenient and eco-friendly solution for reducing electronic waste, contributing to the recycling of over 50 million devices to date. Their mission focuses on sustainability by preventing toxic electronic waste from entering landfills, supporting a healthier planet while providing immediate financial returns to consumers through easy and secure transactions.

Retail Automation • Recycling and Refurbishing • Green Technology • Mobile Recycling • Software Development

201 - 500 employees

Founded 2010

🛒 Retail

🛍️ eCommerce

🌍 Social Impact

📋 Description

• Provide hardware and software technical support to end users in collaboration with the IT Systems team. • Build highly resilient, high-performance, scalable, and flexible systems. • Exercise a high degree of responsibility for the processes, systems, and tools you create and manage. • Make recommendations, justify, and implement improvements using an accepted change control methodology. • Define, document and follow standards and best practices for systems design, testing, and implementation. • Drive scripting and automation to develop solutions to common problems. • Identify, analyze/troubleshoot and resolve IT issues. • Email administration and support. • Work on IT budgets regarding purchasing, invoicing and receiving of IT equipment. • Testing and usability of new end user systems/solutions. • Azure Active Directory user management. • Fileserver permission management (share drives, One Drive, etc..). • Windows servers/Exchange management (until all systems are migrated to O365). • Liaison with IT department in Louisville facility for troubleshooting and problem solve issues. • Perform network and system administration duties such as setting up network and email accounts and troubleshooting activities. • Vendor management to all security and IT related vendors. • Support of all IT systems (JAMF, INTUNE, O365, Wireless Controllers, Network Devices, and supporting IT systems in the Cloud). • Facilitate the implementation, testing and continuous improvement of preparedness, contingency, emergency response and recovery plans.

🎯 Requirements

• Bachelor’s degree in information technology, information systems, business or related field preferred. • Apple Certified Technical Coordinator/ System Administrator (ACTC or ACSA certification) preferred. • 6+ years professional experience as IT support and administration for an office and server systems. • Expert knowledge of Mac computers and Microsoft Windows personal computers. • Python, Bash, PowerShell (or similar) scripting experience preferred. • Strong working knowledge of Microsoft Servers, Linux servers, Cisco networking and support. • Experience troubleshooting and resolving issues related to the following system management programs: Exchange, O365, JAMF, INTUNE, Azure AD, Windows Server, Windows IIS, Windows SQL Server, Cisco Wireless Networks. • Some experience preferred with Linux services such as MySQL, Grafana, NGINX, Apache. • Some experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools. • Some experience with In-Tune, JAMF, and Qualys preferred. • Networking experience in IPv4, switching, routing, firewalls and HA architecture.

🏖️ Benefits

• Base pay offered may vary depending on job-related knowledge, skills, and experience. • This position may also be eligible for short-term and long-term incentives based on individual and company performance. • Learn more about ecoATM benefits here.