QA Lead

March 13

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🧀 Wisconsin – Remote

Although this job is listed in Wisconsin, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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ECP

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ECP is a company that provides comprehensive software solutions for assisted living and long-term care communities. Their offerings include community management systems, electronic medication administration records (eMAR), electronic health records (EHR), care plans, customer relationship management (CRM), and billing software. ECP's services are designed to improve the workflows for assisted living, independent living, memory care, intellectual and developmental disability support, pharmacies, and group homes, ensuring better care and operational efficiency. The company is recognized for integrating seamlessly with pharmacy partners and offering a user-friendly platform that supports care providers, owners, and operators, caregivers, nurses, and other personnel in these communities. ECP is trusted by thousands of senior living communities across the United States and beyond.

Electronic Medication Administration Records (eMAR) • Electronic Health Record (EHR) • Pharmacy Sync • Care Plan • Assessments

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

📋 Description

•ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. •We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. •Senior living is deeply underpenetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. •The QA Lead role is essential to our company’s product development and release process. •We are looking for someone thorough and observant, with an eye for detail. •They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers. •The goal is to help preserve our reputation by ensuring that our products and services can drive sustainable growth. •We want to meet you if you enjoy leading a team, identifying bugs, and improving quality processes across software solutions. •While our headquarters is based in Wisconsin, we are open to remote candidates within the U.S. •Lead the QA team on quality metrics and testing strategies for assigned projects, explaining each team member’s role and overseeing their work. •Understand customer needs and requirements to develop effective quality control processes. •Devise and review specifications for products or processes. •Create detailed, comprehensive, and well-structured test plans and test cases. •Design, develop, and execute automated tests using Selenium, Playwright, and other testing tools. •Define testing standards and strategies, establish formal QA processes, and establish and track metrics. •Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. •Identify, record, and document bugs in Jira and Xray. •Collaborate with development and product teams to ensure timely releases of quality software. •Manage development triage process for product bugs entered by the support team. •Monitor debugging process results. •Investigate the causes of non-conforming software and train users to implement solutions. •Stay up-to-date with new testing tools and test strategies, including suggesting tools for improving and upgrading automation capability. •Ensure the team is following compliance and security best practices, specifically, adhering to HIPAA regulations.

🎯 Requirements

•Bachelor’s degree in Computer Science or related field preferred •5+ years of experience in software testing and quality assurance •Experience leading a QA team •Strong knowledge of manual testing methodologies and automation testing tools (e.g. Selenium) •Experience in writing clear, concise, and comprehensive test plans and test cases •Hands-on experience with both white box and black box testing •Experience working in an Agile/Scrum development process •Experience with performance and/or security testing is a plus •Experience mentoring or training team members required