Quality Control Auditor

January 7

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $15 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔎 Auditor

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KENTECH

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KENTECH is a revolutionary provider of investigative background check technology. By combining experience in both HIGH TECH HIGH TOUCH™ solutions, KENTECH helps clients navigate risk while satisfying compliance demands, and gain the competitive advantage derived from hiring superior human capital. They offer tailored screening solutions for various industries, utilizing the latest technology for employers, law enforcement, non-profits, colleges, and housing authorities. Their services include comprehensive background checks, drug testing, biometric fingerprint scanning, and more. KENTECH ensures compliance with laws such as the FCRA and provides integration with HR and property management platforms to streamline hiring processes.

Credit Reporting • IT Integrations & Support • Drug Testing

51 - 200 employees

📋 Compliance

👥 HR Tech

🔐 Security

📋 Description

• Tasked with quality control of reports companywide. • The ability to monitor the investigative auditing team reports while consistently staying at 95% or higher for quality. • Confirming all investigative requirements, clerical information, and required content is included in reports • Maintain excellent communication and professionalism at every level. • Organizing Teamwork, communicating goals with the team • Accountable for team and self • Self-initiative and proactive communication. • A clear understanding of managing a caseload. • Managing project progress and Reporting progress to stakeholders • Motivating team members to accomplish their goals. • Representing and advocating for team needs • Nurturing team member strengths and identifying areas for improvement • Clarifying Metrics and using smart goals • Collaborates with other auditors to ensure the company's adherence to acceptable standards. • Update any report template changes and also communicate changes to the KENTECH team. • Assigns and plan different segments of the audit to task team members • Collects all documentation necessary for reporting and audits. • Identifies any deficiencies within the auditing process and meets with appropriate staff to resolve such deficiencies. • Managing conflict resolution and problem-solving when issues arise • Supplies the team with timely updates and notifications of any delays • Understands the court system and terminology and interprets results. • Communicates effectively with team and Researches and retrieves information provided using various websites • Reports audit findings. • The Investigative Audit Team also creates, updates, and maintains procedural manuals. • The Investigative Auditing team coaches and assists team members with development and improvement in reporting. • Monitor teams performance • Ability to identify training needs and define training programs • May be required to work day, weekend, or overtime to accomplish goals • Display tech-savvy skills to new technologies. • Locate information and documents quickly and accurately, following applicable laws and procedures. • Excellent time management skills

🎯 Requirements

• 2+ years of experience in a research, customer service, or quality control environment. • Bachelor's Degree preferred (Criminal Justice, Pre-Law, Paralegal, or Political Science) • Accurate Typing Skills 50+ wpm • Metric and goal Driven • Excellent stress management skills • Strong written and oral communications skills • Proficient in computer applications used in the office. • Ability to problem-solve and provide solutions independently • Ability to meet tight time-sensitive deadlines • Thorough understanding of generally accepted investigative standards. • Investigative and analytical skills, catching discrepancies and things that don't add up in an investigation. • Ability to understand background investigative records. • Ability to review company documentation to complete audits promptly and proficiently. • Excellent verbal and written communication skills. • Excellent interpersonal skills. • Ability to complete work within a specified time frame. • Background in report writing

🏖️ Benefits

• Flexible Remote Work Schedule • Full-time Health, Vision and Dental • 401K