Eltropy
Enterprise Content marketing • Omnichannel • Content Automation • Conversational Commerce • Real-time Tracking
51 - 200
💰 Venture Round on 2021-06
Customer Success Manager - Tier 1
August 26
Eltropy
Enterprise Content marketing • Omnichannel • Content Automation • Conversational Commerce • Real-time Tracking
51 - 200
💰 Venture Round on 2021-06
Description
• Ensure decision-making C-level executives realize desired outcomes from our solution • Cultivate customers to serve as positive references • Ensure customers obtain measurable results • Review client usage, performance, and satisfaction levels • Discuss client business objectives and align with Eltropy offerings • Conduct regular meetings with C-level executives • Build rapport and strengthen client relationships
Requirements
• 7+ years of customer-facing experience in account management, customer success, or consulting • Experience ideally in SaaS and fintech • High emotional intelligence and calm confidence • Strong analytical and problem-solving skills • Comfortable with technology and able to learn new software • Ability to work collaboratively across teams • Thrive in a fast-paced, start-up environment
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