SAP Technical Operations Analyst

4 days ago

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

💵 $58.5k - $82.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

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Empower

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Empower is a financial services company that provides personalized investment and advice solutions to help individuals achieve financial freedom throughout their lives. It offers a range of wealth management services including private client investment management, socially responsible investing, retirement planning, and personal strategy services tailored for various investment needs. With innovative tools such as the Empower Personal Dashboard, clients can consolidate their financial information, plan for retirement, and make informed money decisions.

10,000+ employees

💸 Finance

💳 Fintech

📋 Description

• Provide production support for, and automation of, SAP financial service production processes • Responsible for the scheduling and production of SAP applications to ensure compliance with regulatory and client Service Level Agreements (SLAs) • Response to, and mitigation of, production-critical program failures and root-cause analysis of production issues. • Transform business and system processes into automated solutions using SAP & Autosys batch job schedulers. • Govern millions of daily master data, accounting, and transactional data flowing through SAP • Resolve problems independently while being cognizant of financial & company risk • Drive incident resolution by collaborating with connected system & business teams • Safeguard the production environment by regression testing changes impacting SAP & Autosys batch scheduler • Maintain a comprehensive knowledge library containing how-to procedures, and incident resolution history • Available to work non-business hours in support of month-end accounting processes, on-call shift rotations, and project delivery milestones/go-lives.

🎯 Requirements

• Two years of SAP or similar ERP experience • Ability to follow standard operation procedures & guidelines while delivering outside-the-box solutions • Strong communication skills to effectively work across multiple projects with globally diverse team members, both technical and non-technical • Team player; a consistent, dependable performer with an excellent work ethic • Flexible “can-do” positive attitude with a results-drive commitment to success • Experience configuring or providing production support for at least one of the SAP financial modules (GTS, FI-CA, ICM, CD, Treasury) is preferred • Experience providing 1st Tier BASIS or ABAP technical production support; specifically, but not limited to Jobs scheduling, ABAP Dump Analysis, Application and System Log Analysis is preferred • Fluent with Autosys language .jil and standard commands: autorep, sendevent, autotrack, autocal, jil import is preferred • Fluent with Autosys GUI functions: Monitoring Jobs & Alters, Scheduling Boxes, R/3 Jobs, Commands, Fle Watchers & File Triggers, Building Calendars & Machines is preferred • Bachelor’s degree in information systems (or related degree) is preferred • SAP Certified in Business Process Integration (or related certification) is preferred.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation.