Senior Manager - Program Management, Olympic & Paralympic Games

October 24

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Description

• Bring the Travel Product to life for the Olympic & Paralympic Games travel products & hospitality programs • Serve as program management support for travel product with a focus on in-market operations • Build relationships with On Location, Milano Cortina 2026, local vendors and companies • Support the Program Management team in strategic planning to develop a scope, structure and budget for travel products & hospitality programs • Identify opportunities for enhanced program design and offer exemplary service to guests • Lead successful program operations planning and delivery for guests including special events, tours, city passes, and other itinerary inclusions • Develop detailed itineraries for all travel waves and constituents • Maintain a guest-first approach

Requirements

• Bachelor's Degree in Business Management, Hospitality, Event Management, Sports Marketing and/or a related field, or equivalent experience preferred • Experience in a management position within global hospitality and events (minimum of 10+ years) in the sport, media, and entertainment industry • Extensive global hospitality experience • Specialised experience with a commitment for service excellence • Ability to negotiate with and manage relationships with multiple internal and external stakeholders. • Excellent communication, negotiation, marketing and sales skills • Strong relationships within global events community • Strong management and leadership skills • Experience in strategic thinking and planning events including putting process and best practices in place • Extensive experience with guest services as well as event curation, execution, and/or operations • Experience in Microsoft office (PPT, Word, Excel, etc. required) • Exceptional interpersonal skills with a collaborative style and ability to communicate effectively at all levels including strong oral, written, and presentation skills • Experience managing budgets and processing payments • Strive for ongoing creativity, innovation and new way of planning and executing events • Fluency in English