Energy Robotics
Energy Robotics provides an end-to-end solution for autonomous inspections in capital-intensive industries such as oil & gas, chemical, power and utilities. Our hardware-agnostic software platform enables asset owners to easily manage a fleet of robots and drones for autonomous inspection. We equip robots and drones to collect high quality data and use AI driven analytics to convert it into actionable information. With over 80 robots deployed across 4 continents, our team of robotics wizards is already transforming industrial operations. Our mission is to relieve humans from repetitive, undesirable, and hazardous tasks through autonomous robotics, while helping industries accelerate their journey to Industry 4.0.
Mobile Robot Software • Automated Drone Inspections • Autonomous Robotic Inspections • AI-Driven Inspections
11 - 50 employees
💰 Grant on 2022-10
Customer Support Analyst
February 19
Energy Robotics
Energy Robotics provides an end-to-end solution for autonomous inspections in capital-intensive industries such as oil & gas, chemical, power and utilities. Our hardware-agnostic software platform enables asset owners to easily manage a fleet of robots and drones for autonomous inspection. We equip robots and drones to collect high quality data and use AI driven analytics to convert it into actionable information. With over 80 robots deployed across 4 continents, our team of robotics wizards is already transforming industrial operations. Our mission is to relieve humans from repetitive, undesirable, and hazardous tasks through autonomous robotics, while helping industries accelerate their journey to Industry 4.0.
Mobile Robot Software • Automated Drone Inspections • Autonomous Robotic Inspections • AI-Driven Inspections
11 - 50 employees
💰 Grant on 2022-10
📋 Description
• Serve as the first point of contact for customers, addressing inquiries, concerns, and requests with a focus on timely and effective resolution • Provide guidance and troubleshooting assistance to customers operating our global fleet of mobile robots • Maintain a knowledge base for customers and internal support resources • Collect and document customer feedback to help shape product improvements and the overall user experience • Monitor robot performance using our Key Performance Indicators • Conduct trainings for customers, partners, and employees • Execute and monitor quality tests with the robots on our test site
🎯 Requirements
• Passionate about Robotics and interested in working in a start-up • Independent way of working and trustworthy attitude • High proficiency in spoken and written English • Further language skills in German, Chinese, French, Spanish or Italian are an advantage • A degree in a field of Engineering / IT would be helpful • Experience with ROS, Linux, C++ and/or Python is a plus
🏖️ Benefits
• Growth & Development • Annual education budget • Learn from world-leading robotics experts • Knowledge-sharing sessions & workshops • Flexibility & Time Off • Flexible remote work and workation possibilities • Support for a standing desk for your home office • Wellbeing & Community • Be part of an international team with over 20 nationalities • 1:1 sessions with certified psychologists and mental health workshops • Team events: hackathons, outdoor adventures & more • Weekly sponsored team lunches • Financial Perks • Support for public transport costs • Extra employer contribution to company pension scheme • Allowance for kindergarten costs possible • ...and more benefits & discounts
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