Security Administrator

November 7

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Engle Martin

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Property Loss Adjusting • TPA/Claims Management • Inland Marine & Transportation • Large Loss & Complex Claims Adjusting • Casualty Claims Adjusting

501 - 1000

Description

• Under general direction, the Security Administrator I implements, administers, maintains, and monitors to uphold the integrity of company networks, data, and security related equipment. • The role provides maintenance and support of security related systems. • Further the Security Administrator I configures and supports security tools to monitor identities, systems, and networks. • Responds to security alerts or threats from various systems such as email, endpoint protection, and SIEM. • Provides Level 1 support for security related issues or tickets from the Information Technology (IT) team, and records problems and actions taken. • Updates documentation on newly installed or updated systems or equipment and changes to server and computer configurations. • Assists the internal information security awareness program and ensures all team members achieve annual accreditation. • Supports the Security Operations Manager in developing an IT security program. • Assists in configurations and provides technical support for security tools, such as firewalls, email filtering, anti-virus/EDR, and other related security software or products. • Assists in hardening efforts of Windows Servers, MS365, MS SQL Server, Active Directory, and other security solutions. • Reviews reports for system patching and vulnerabilities. • Troubleshoots devices not receiving security updates or patches from security software. • Maintains hardware inventory and procedural documentation. • Troubleshoots security function concerns and performs repair and maintenance as needed. • Maintains current knowledge of emerging security and technology trends, vulnerabilities, and breaches; makes recommendations for system protection upgrades and security standards as needed. • Participate as a member of the Customer Success Team resolving client-side issues and when needed. • Interacts with users in a professional, courteous, and responsive manner.

Requirements

• Bachelor’s degree in MIS or computer science preferred; or Associate degree in related technical field with between two to five years of relevant experience in cybersecurity and system administration; or any equivalent combination of education and relevant experience • Prior experience working with Endpoint Protection platforms preferred • Prior experience with Phishing Email identification preferred • Prior experience working with Security Incident Event Management preferred • Network+, CySa+, or Security+ certifications are preferred • Knowledge of the MITTRE framework is preferred • Knowledge of maintaining Windows servers, networks, and networking equipment • Knowledge of virus and spyware protection tools, security devices and respective software • Knowledge of network, printer and mail system installation and configuration • Knowledge of PowerShell scripting • Knowledge of standard network software packages, business software, and business applications • Ability to identify suspicious behavior in the form of email, endpoint, etc. • Ability to learn and apply new network, security, and system techniques efficiently • Ability to work independently and as a team member and exercise independent judgement • Ability to troubleshoot security, network, email, identity, and software problems • Excellent technical communication skills to convey to end users effectively both orally and in writing • Ability to think logically, analyze and interpret problems and respond with an effective resolution • Ability to follow complex oral and written instructions • Ability to be detail-oriented to plan and coordinate multiple tasks and competing priorities • Self-motivated, adaptable, and committed to continuous learning and improvement • Ability to maintain confidentiality of protected information