Solutions Engineer - APAC and EMEA

October 26

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Enroute

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QA & Testing • Software Development • Application Maintenance and Support • 3D Printing • Data Management

51 - 200

Description

• We love technology, and we enjoy what we do. • We are always looking for innovation. • We have social awareness and try to improve it daily. • We make things happen. • You can trust us. • Our Enrouters are always up for a challenge. • We ask questions, and we love to learn. • We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. • We care about who you are in the office and who you are as an individual. • We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. • We want you to enjoy working with us. • We're seeking a Senior Solutions Engineer with 3+ years of customer-facing experience and 1+ years in AdTech to drive technical implementations and resolve complex challenges. • This role bridges technical expertise with customer success, requiring strong front-end and back-end knowledge to troubleshoot issues and lead system integrations. • You'll collaborate across Engineering, Sales, and Customer Success teams while providing expert guidance to customers. • Strong written and verbal communication skills are essential, along with proven problem-solving abilities to translate complex technical concepts for diverse audiences.

Requirements

• Experience with AdTech platforms and core advertising concepts (DSPs, SSPs, ad servers) • Strong proficiency in web technologies (HTML, CSS, JavaScript) • Working knowledge of APIs, JSON, XML, and RESTful services • Understanding of debugging tools (Chrome DevTools, Postman, Charles Proxy) • Experience with tag management systems and analytics platforms • Familiarity with ad verification tools and tracking implementations • Understanding of programmatic advertising workflows • Knowledge of data analysis and visualization tools • Basic SQL and database concepts • Version control systems (Git) • Experience with browser developer tools and network debugging • Understanding of web cookies, pixels, and tracking mechanisms • Document technical challenges and performance insights for stakeholders • Collaborate with internal teams to streamline resolution processes and enhance system reliability • Deliver clear technical explanations while managing multiple priorities based on business needs • Guide client implementations and integrations from technical discovery to launch • Provide technical consultation during sales processes and client onboarding • Create and maintain technical documentation for internal and client use • Lead technical training sessions for clients and internal teams • Monitor system performance and proactively identify potential improvements • Support product development by providing client-focused technical feedback • Monitor AdTech system performance and proactively identify improvements • Execute complex troubleshooting activities across platform integrations, APIs, and data flows • Diagnose and resolve real-time technical issues, maintaining clear client communication throughout

Benefits

• Monetary compensation • Year-end Bonus • IMSS, AFORE, INFONAVIT • Major Medical Expenses Insurance • Minor Medical Expenses Insurance • Life Insurance • Funeral Expenses Insurance • Preferential rates for car insurance • TDU Membership • Holidays and Vacations • Sick days • Bereavement days • Civil Marriage days • Maternity & Paternity leave • English and Spanish classes • Performance Management Framework • Certifications • TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID • Taquitos Rewards • Amazon Gift Card on your Birthday • Work-from-home Bonus • Laptop Policy