Technical Account Manager - Portugal

July 24

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QA & Testing • Software Development • Application Maintenance and Support • 3D Printing • Data Management

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Description

• We are searching for a dedicated and technical-savvy customer support specialist to join our dynamic team. • The ideal candidate will be responsible for maintaining a high level of customer satisfaction by providing prompt and knowledgeable assistance, resolving technical issues, and supporting customer inquiries in a timely manner. • This role requires a blend of technical expertise, especially within the context of AdTech, and strong customer service skills.

Requirements

• Technical troubleshooting • Customer service and support • Effective communication • Problem-solving and critical thinking • Detail-oriented and organizational abilities • Client engagement and relationship management • Campaign planning, management, and optimization • Data analysis and performance reporting • Documentation and knowledge base development • AdTech platforms (Ad Servers, DSPs, SSPs, Exchanges) • Chrome Developer Tools • JavaScript, HTML, CSS • Postman for API interactions • SQL for database querying • Charles Proxy for network traffic analysis • Familiarity with HTTP(S) protocols and web traffic debugging

Benefits

• Holidays and Vacations • English Classes • Certifications • Educational agreements • Taquitos Rewards • Amazon Gift Card on Your Birthday