Mainframe System Programmer - CICS

February 16

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Ensono

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Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago.

Support mission critical workloads • Reduce total cost of ownership • Modernize your infrastructure • Manage and migrate between systems • Managing business complexity

1001 - 5000 employees

📋 Description

• Provide premium software support and services to Ensono mainframe clients as they relate to CICS. • Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products. • Provide primary support for reported problems related to CICS TS and related OEM software products. • Provide support on 24 x 7 x 365 basis and in multiple time zones. • Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes). • Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions. • Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products. • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. • In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans. • Adhere to a schedule that efficiently manages resources and allows timely implementations. • Follow ITSM change control procedures: Implementing vendor product specific corrections (“fixes”) and Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition.

🎯 Requirements

• Bachelor’s degree required and/or equivalent work experience. • 5+ years experience on the zSeries (mainframe) platform including “hands on” technical experience (installation and maintenance of products) related to CICS TS and OEM product support. • Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products. • Thorough working knowledge and experience with the use of IBM’s SMP/E. • Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring. • Thorough working knowledge of products used to monitor performance of CICS TS regions. • Self-motivated and able to work independently. • Must be able to multi-task and work under short deadlines and in high pressure situations. • Excellent communication skills (written, verbal and presentations) • Ability to work as part of a team, as well as independently.

🏖️ Benefits

• Unlimited Paid Days Off • Three health plan options through Blue Cross Blue Shield • 401k with company match • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts • Paid Maternity Leave, Paternity Leave, and Sabbatical Leave • Education Reimbursement, Student Loan Assistance or 529 College Funding • Enhanced fertility coverage • Wellness program • Flexible work schedule • Depending on location, ability to take advantage of fitness centers