Call Center Specialist

December 9, 2024

🇺🇸 United States – Remote

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Enterprise

WebsiteLinkedInAll Job Openings

Neighborhood and Airport Rentals • Car Sharing • Car Sales • Commercial Truck Rentals • Management Training Program

10,000+ employees

Founded 1957

🚗 Transport

Description

• We are looking for a customer-oriented service representative. • A customer service representative will act as a liaison, provide product/services information, and resolve any emerging problems. • The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. • Customer service representatives can advocate for customers when necessary. • Problem-solving comes naturally to customer care specialists. • The target is to ensure excellent service standards, respond efficiently to inquiries and maintain high satisfaction.

Requirements

• Excellent customer service abilities • Track record of over-achieving quota • Good phone etiquette and communication skills • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively • Authorized to work in the United States • At least 18 years old • High school diploma or GED • Proficient in English • Strong data entry skills • Computer skills • Experience with outbound calling • Analytical skills • Multilingual or bilingual proficiency is a plus • Sales and upselling experience preferred • Spanish language proficiency advantageous

Benefits

• Paid Training • Paid Time Off • Flexible Schedule • Telehealth Care Plan • Training & Development • Advancement Opportunities