Content Operations Senior Manager
4 days ago
Description
• Content is the core that powers our business. • Ensure high quality content from authors meets customer guidelines and industry trends. • Leverage innovative automation tools, including AI to enhance user experience. • Shape the Content Operations team to adapt to business demands while fostering operational excellence. • Engage with stakeholders to identify team structure changes and opportunities for automation and innovation.
Requirements
• 7+ years experience in an operational management role. • 3+ years leadership experience in a geographically distributed organisation. • Relevant demonstrable experience in building and scaling teams, flexible operational models, process optimisation, and maximising throughput. • Demonstrated ability to form solid partnerships/relationships with cross business stakeholders. • Highly effective written and verbal communication skills in English and Spanish. • Proven planning, prioritisation, and organising skills. • Extensive exposure, interest and experience in relevant content types and a passion for the creative industry. • A strong dedication to leading collaboration through teams, with a focus on work towards positive shared outcomes. • An inquisitive, analytical, and strategic mindset. • A strong team player and contributor who embraces change and is cool under pressure. • High level of initiative, independence, and self-management. • Familiarity with programming languages such as Python, automation frameworks, and technologies such as AI and computer vision is strongly preferred.
Benefits
• 30 days - Christmas Bonus • 12 vacation days (from the first year) • 100% holidays bonus • Private Health Insurance (SGMM) • 5% Grocery Coupons (With legal cap) • 5% Savings Funds (Fondo de Ahorro) • Internet/electricity allowance (monthly paid) • Profit-share, Mexican entity • Round trip tickets around Mexico to a place you haven’t been twice a year. • Unlimited ebooks • Paid for educational courses that relate to your work • Top line equipment
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